Onboard Asset Hub: Your Destination for Property Integration Resources!
The Onboard Asset Hub is your property's comprehensive resource center. Access a range of Onboard logos and resident-focused messaging to seamlessly incorporate and highlight Onboard's technology amenity offerings and support.
How Onboard supports your residents
Onboard is your dedicated technology partner, providing support to you and your residents throughout the entire onboarding process and beyond. Use this language below to highlight the benefits Onboard provides to residents.
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Dedicated tech amenity support
Residents can reach the Onboard support team via email, phone, or chat for any questions related to their technology amenity: from service issues to access questions, Onboard handles it all. Resident support information is available on the property landing pages and flyers that have been provided to you by Onboard.
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Easy set-up and acesss
Direct your residents to their customized resident landing page made specifically for your property. The custom page highlights your property's tech amenity offering and provides detailed steps on how residents can sign up and access their services, while taking advantage of any exclusive offers.
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Transparent, proactive communication
Thanks to integrations with your property management system, new, incoming residents are automatically notified of your property's tech amenity via custom email communications, while outgoing residents are provided with any necessary amenity move-out instructions. Residents can reach out at any time during either of these processes to the Onboard support team.
How to use Onboard logos to promote your tech amenity
See below for examples on how to incorporate our logos seamlessly into your property assets to drive awareness of your property's cutting-edge technology amenity.

Primary Logo
Inlcuding our primary logo within a website pop-up can notify residents of the new tech amenity and Onboard partnership.
Full White Logo
Using our full white logo when highlighting the service against a dark background.

How to highlight your tech amenity to residents
Highlighting an Onboard-supported technology amenity program, which may include services such as bulk internet or cable packages, provides a great opportunity to showcase cutting-edge offerings that give your community a competitive edge.
Use the phrases below when adding wifi and streaming packages to your amenity list!

How to drive residents to the Onboard amenity portal
Direct your residents to sign up for their tech amenity service by linking your community's custom resident landing page to your website navigation bar. Reach out to the Onboard support team for your property's landing page URL.

Questions? Concerns?
We are here to help! If you have questions about Onboard's involvement within your community and our interactions among residents, please contact community support.
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